Potential Delivery Delays Due to Royal Mail Industrial Action:
The Communication Workers Union (CWU) has called on its members who collect, sort and deliver parcels and letters to take further national strike action on the following dates:
- Friday 30 September 2022 and Saturday 1 October 2022
- Thursday 13 October 2022
- Thursday 20 October 2022
- Tuesday 25 October 2022
- Monday 28 November 2022
Further dates have also been announced by the CWU for functional strike action which impacts parts of our operation on the following:
- Processing, Distribution, International, Collections, Admin: 3, 9, 15, 24 November and 1 December 2022
- Delivery: 4, 10, 16, 25 November and 2 December 2022
- Network: 2, 8, 14, 23, 30 November 2022
We apologise for and inconveience this causes our customers where goods are sent by Royal Mail as delays may occur due to the above. Tracking will still be provided to customers so orders can be tracked online as they go through the Royal Mail network and delivery.
DELIVERY METHODS
All shipments are sent via Royal Mail or DPD, these are a 1-2 day service to most mainland UK destinations Monday - Friday.
For orders to be dispatched they must firstly have stock available and secondly be placed before 2 pm on the day of order any orders placed after this time will be sent the following day.
DELIVERY DELAYS
Please be aware if you pay for next working day delivery this will still be charged but if the item isn't in stock this will cause a delay with your order. As soon as the item is receipted into stock we will then dispatch this on the next working day service for you.
DELIVERY DETAILS
Our aim is to deliver all orders within 3-5 working days from confirmation. Should there be a delay on your order due to stock we shall notify you accordingly. Once your order has been dispatched you will receive a confirmation email which will include a tracking number, this will provide you with further delivery information for your parcel.
