FREE UK Delivery
Delivery is FREE on orders delivered to a mainland UK address. Exclusions apply for certain product groups that fall outside of the free delivery offer. If a product you are ordering is not available for free delivery you will be notified as you proceed to Checkout.
Orders placed before 3pm Monday to Friday will be processed the same day.
Orders placed after 3pm Monday to Friday will be processed the next working day.
Orders placed on Saturday and Sunday will be processed the following Monday
(excluding Bank Holidays)
Once your order has been processed and you have received a Processed status email you should expect to receive your order within 2 -3 working days.
Dispatch within 24 hours - If we have your item(s) in stock in our main warehouse your order will be shipped the same day. Normally you will receive your order the next working day but please allow 2 -3 working days before contacting us.
Dispatch within 2-3 days - If your item(s) aren't in stock in our main warehouse then your order will normally be shipped within 2 working days. Once you have received your tracking number then you will normally receive your order the next working day but please allow 2 -3 working days before contacting us.
On rare occasions, if an item isn't in stock in our main warehouse the item may be on Backorder, if you have in-stock items on your order, these will be sent asap. We will make you aware of any delays as soon as we are made aware. We will then give you the choice to either cancel the order or wait for the item to return to stock. With the second option, we will keep you updated on the order progress as much as possible.
The above applied for UK mainland orders. Our delivery options and pricing can be seen below and apply to orders delivered to mainland UK. For other countries or off-shore deliveries please contact us for a quote.
We utilise Royal Mail or our nominated courier company for all UK mainland deliveries.
Once your order has been dispatched your will receive an email with your tracking number. Your tracking number can also be found by logging onto the site and viewing your past orders.
You will be notified when your order is despatched. Occasionally factors outside of our control can delay the process of your order. Your patience and understanding in these circumstances is greatly appreciated.